retail worker using smartphone in store

As a retail salesperson, you need a smartphone that can meet all your needs and keep up with your busy schedule. If you plan to use your phone for your job, it has to be equipped with certain features, such as fast connectivity, a long-lasting battery life, ample storage, reliable performance, and plenty of ports.

Take a look at our selection of the top 10 smartphones for retail workers:

iPhone 12 Pro Max

iPhone 12 Max grey front and back

The iPhone 12 Pro Max is Apple’s most powerful and advanced iPhone, and it can be used in a variety of industries. It boasts 5G network connectivity, IP68 ratings, and a versatile array of cameras. What also makes this phone stand out is its large 6.5-inch OLED display, which produces bright and sharp colors. The superior performance and improved battery life will allow you to multitask and use this phone throughout the whole day. It offers 6GB of RAM and 516GB of internal storage.


  • 5G network connectivity
  • 6.5-inch OLED display
  • 512GB of storage
  • Great battery life
  • Superior performance


  • Very expensive
  • May be too large for some

Review: 4.8/5

While this smartphone comes with various stunning features and improved capabilities, it’s also Apple’s most expensive iPhone.

Samsung Galaxy Note 20 Ultra

Samsung Galaxy Note 20 Ultra with stylus pen

The Samsung Galaxy Note 20 Ultra is designed for business applications, and it can make your job much easier. Thanks to the Fast Snapdragon 865 Plus chipset, this phone will allow you to use resource-heavy apps and multitask. For easier operation, it’s compatible with the S Pen stylus. This Samsung smartphone has other industry-leading features, such as 5G connectivity, a Gorilla Glass display, and IP68 water resistance. Not to mention that it has one of the largest displays on the market, measuring 6.9 inches.


  • Large 6.9-Inch display
  • 5G-ready
  • S Pen stylus
  • Powerful processor


  • Expensive
  • Heavyweight

Review: 4.7./5

While the Samsung Galaxy Note 20 Ultra comes with lots of impressive specifications, it commands a high price. If you’re looking for an affordable option, it might not be the right smartphone for you.

Motorola Defy

motorola defy black smartphone

The Motorola Defy is another excellent rugged phone that can keep up with your day-to-day workflow. It has a large 5000mAh battery that allows for two days of power after a single charge. The Defy packs a powerful processor, so you can count on the responsive performance and multitasking options. It has a functional design, and it’s dustproof, waterproof, and drop-proof. This device has an ultra-wide scratch-resistant screen and four cameras.


  • Affordable
  • Two-day battery life
  • Ultra-rugged build
  • Dustproof, waterproof and drop-proof
  • Responsive performance


  • No USB port cover
  • Only 4GB of RAM

Review: 4.5/5

The Motorola Defy can meet all your performance needs. What’s more, for a rugged smartphone, it’s an affordable option. However, it only has 4GB of storage, which might not be enough for retail salespersons.

CAT S62 Pro

Cat S62 Pro smartphone info

The CAT S62 Pro has all the makings of a reliable and highly functional business phone, and it’s built for maximum durability. It’s a rugged smartphone that has IP68, IP69, and MIL-SPEC 810H ratings, making it resistant to water, dust, shocks, impact, and vibrations. It offers excellent connectivity, thanks to its Dual SIM standby feature and programmable Push-To-Talk buttons. It also comes with FLIR thermal imaging technology, which is a vital tool for workers across different industries.


  • Push-To-Talk customizable buttons
  • Dual SIM standby
  • FLIR thermal imaging camera
  • Android 11 updates are available
  • IP68, IP69, and MIL-SPEC 810H ratings


  • No Face ID
  • No 5G connectivity

Review: 5/5

The CAT S62 Pro is an excellent phone for retail salespersons. It offers speedy performance, lots of space, and a variety of sensors. It runs on Android 10, but it can be updated to Android 11.

OnePlus 8

one plus 8 mint green front and back

The OnePlus 8 is a good choice if you’re looking for reliable performance and useful features for a mid-range price. Thanks to its 5G connectivity, it offers a stable internet connection and also packs a large 4,300mAh battery, which will keep the device running throughout the whole day. It has four cameras, and the main rear camera has 48MP. Finally, the OnePlus 8 comes with a fingerprint scanner. However, it doesn’t offer wireless charging.


  • 5G connectivity
  • Four cameras in total
  • Powerful battery
  • Great for business
  • Built-in fingerprint scanner


  • No wireless charging

Review: 4/5

Overall, the OnePlus 8 is a solid option for retail salespersons, but it might not compare to other rugged smartphones on this list.

CAT S42 H+

Cat S42 H+ smartphone info

The CAT S42 H+ is a powerful, rugged phone that can meet all your professional needs. It has a long-lasting 4200mAh battery, so you can count on its reliable performance throughout your daily workflow. The S42 H+ also boasts a bright 5.5-inch HD display made with shatter-resistant Corning Gorilla Glass. It supports Dual SIM standby, so you can use it with two SIM cards. This rugged device comes with antimicrobial silver ions that reduce the spread of bacteria. What’s more, it’s completely waterproof, so you can even wash it with water and soap.

The S42 H+ is our top pick of smartphones for retail workers- especially industries that keep your space messy!


  • 5.5-inch HD display with Gorilla Glass
  • Antimicrobial protection
  • All-day power
  • Dual SIM standby
  • Completely waterproof


  • Only 3GB of RAM
  • No 5G connectivity

Review: 5/5

As a retail salesperson, you need a rugged device that can outlast regular, fragile smartphones, like the CAT S42 H+. You can use this CAT phone to communicate with collages, check whether a certain product is in stock, and be available 24/7.

Sonim RS60

Sonim RS60 Mobile Computer Scanner Energy Electronics Rugged Tablet

If you’re interested in rugged smartphones, the Sonim RS60 is engineered to meet the toughest performance industry standards. What makes it stand out is its integrated barcode scanner, which allows for quick and efficient data collection. It’s resistant to chemicals, so don’t worry if you accidentally spill something on it. The Sonim RS60 has a large 6-inch Gorilla Glass 3 display and programmable Push-To-Talk buttons for easier communication.


  • Integrated smart barcode scanner
  • Extremely tough and durable
  • Chemical-resistant
  • Large 6-inch Gorilla Glass 3 display
  • PTT communication


  • Bulky
  • Only 4GB of RAM

Review: 4.8/5

This rugged device is a great smartphone option for retail workers because of its tough build and smart barcode scanner.

Huawei P30 Pro

huawei p30 pro black smartphone front and back

There are many features that make the Huawei P30 Pro an excellent phone for retail salespersons. For those who prefer larger displays, this device has a 6.47-inch OLED screen constructed from Corning Gorilla Glass. It has a premium, sleek design with slim bezels. Other impressive features include reverse wireless charging, a responsive fingerprint sensor, and a Quad-lens camera. This phone is also waterproof and dustproof.


  • Reverse wireless charging
  • Waterproof and dustproof
  • Responsive fingerprint sensor
  • Large 6.47-inch OLED display
  • Premium design


  • No 4K display resolution

Review: 4.7/5

The Huawei P30 Pro is ideal for business, and it packs useful features that will help you get the job done faster.

CAT S22 Flip

Cat S22 Flip smartphone info

If you don’t want a regular smartphone, perhaps the CAT S22 Flip might be a more interesting option. Don’t be fooled by the flip-and-fold design; this phone has all the features and capabilities of a smartphone. It’s powered by Android 11 (Go Edition), and it features Push-To-Talk customizable buttons. What’s also great about this phone is its long-lasting battery life, tactile buttons, and shatter-proof Corning Gorilla Glass 5 display. Most importantly, this rugged phone is waterproof and dustproof.


  • Powered by Android 11 (Go Edition)
  • Push-to-Talk technology
  • Long-lasting battery life
  • Corning Gorilla Glass 5
  • Ultra-rugged built


  • Limited storage
  • Poor camera quality

Review: 4.7/5

While this CAT phone could be a useful smartphone for retail workers in many ways, some might be bothered by its poor camera quality and low storage.

Google Pixel 5

google pixel 5

The Google Pixel 5 is one of the best Android phones for business, providing great value for money. It has a simple, streamlined design and a durable body, built with Gorilla Glass 6. It also comes with the IP68 certification. It’s compatible with 5G network connectivity, and it even has the Dual SIM standby feature. Even though it has only 128GB of storage, Google will give you unlimited cloud storage.


  • Simple, streamlined design
  • 5G network connectivity
  • Dual SIM standby
  • Affordable


  • Max 128GB of storage
  • Low-power processor

Review: 4.6/5

The Google Pixel 5 packs satisfactory features and specifications that would be enough for most retail salespersons. However, it lacks some rugged features and has a low-power performance.

What Is a Rugged Phone?

S62 Pro water on phone gloves-on

A rugged phone is a device made from tough and durable materials, so it can’t break as easily as regular smartphones. Rugged phones are typically resistant to impacts, pressure, vibrations, shock, dust, and dirt. They can also withstand extreme temperatures. What’s more, they can be submerged in water for some time without malfunctioning.

Rugged phones are used by people who work in factories, construction sites, transportation, manufacturing, and other challenging fields. They can also be useful to police officers, firefighters, first responders, and healthcare workers.

Why Do Retail Salespersons Need a Rugged Phone?

restaurant retail worker using computer payment system

Although rugged smartphones are typically used by people employed in harsh environments, they can also be useful in various business industries. While it isn’t necessary for retail salespersons to have rugged phones, there are several reasons why they would make their jobs easier.

Rugged phones have larger batteries, so they can last the whole day without charging, which is great for retail salespersons with longer shifts. They also allow for faster connectivity options with their PTT programmable buttons and Dual SIM card slots. They pack a lot of memory, which is necessary for storing all your files and data.

Of course, rugged smartphones are built for maximum durability, so you won’t have to worry about accidentally dropping them. Some rugged phones, like the CAT S62 Pro, come with FLIR thermal imaging technology.

Five Best Apps for Retail Workers

retail store worker using store scanner

Here are the top five apps every retail salesperson should have on their phone:


Dropbox is a great cloud app for storing all your files, photos, and data and synchronizing client software. You can use this app to upload and share documents with your employees, which can be accessed wherever you are.


Connecteam is a retail management app that offers features like employee communication, checklists, task management, scheduling, and other useful tools. You can even use it to receive live feedback from your colleagues.

clothing store retail worker using smartphone


Prysinc can be used by both small and large businesses. It’s designed to help you keep track of prices, products, and brands. Retail salespersons can use this app to get notifications about relevant price changes, brand performance, which products are out of stock, and similar information. is a to-do list app that can help you complete your daily tasks more efficiently. You can use it to organize all of your tasks, receive reminders, and update your schedule. What’s more, you can install on other devices and sync your accounts.


Evernote is a scheduling and productivity app that can help retail salespersons in numerous ways. You can take notes, schedule reminders, create to-do lists, pin notes, and do much more on Evernote. It’s even possible to sync it with your Google Calendar.

Top Five Retail Salesperson Accessories

retail doordash delivery worker gps navigation

Every retail salesperson would benefit from these five phone accessories:

Bluetooth Headphones

If you’re required to answer calls during your shift, having Bluetooth headphones will save you the trouble of picking up your phone every time. You also won’t have to worry about tangling wires.

Portable Chargers

If your phone’s battery keeps running low after half a day of work, a portable charger would definitely make your life easier. With a portable charger, you can charge your phone wherever you want, and you won’t have to worry about where you’ll find the next power outlet.

Phone Covers or Cases

It’s always a good idea to keep your phone safe with a phone cover or a phone case. However, if you have a rugged phone, like the Cat S62 Pro, you won’t need these accessories.


Retail salespersons are always on the go. A holster will allow you to have your phone with you all the time, but it will keep your hands free as well.

SD Cards

If you don’t have enough space on your smartphone, you can always expand it with an SD card.

How to Get a Bulk Discount on Rugged Phones

retail phone scanning with auto pay

If you’re interested in buying multiple rugged phones, contact Energy Electronics for a discount on bulk orders. We offer the best prices for bulk orders and some of the most advanced rugged phones, like the CAT S62 Pro, CAT S42 H+, CAT S22 Flip, and Sonim RS60.

Talk to a Technology Expert

If you want to know more about rugged phones, or if you are interested in one of the rugged smartphones we mentioned above, feel free to fill out the form at the bottom of the page. One of our tech experts will contact you and give you a quote for your order.